See our FAQs below

How does Producers define “Local”? What does “Local” really mean? Producers farms are an average of 26 miles from our Fresno plant (instead of hundreds), making our product fresher from the start. Most people would agree that fresher milk tastes better.

Can dairy products be frozen?

Yes. Cheese and butter can be frozen. Fluid dairy products are drinkable after being frozen, but must be shaken as the cream can separate from the milk.

How can I prevent my ice cream from becoming icy?

By placing a layer of plastic wrap in between your ice cream and its lid, this prevents freezer burn, which crystallizes the ice cream’s surface by stopping air from causing the icy texture.

At what temperature should my freezer be set to keep my ice cream fresh?

0 degrees Fahrenheit or less are the best temperatures to store ice cream.

At what temperature should I store milk to ensure its freshness?

34-40 degrees Fahrenheit are optimum for milk freshness.

What does ‘Homogenization’ mean?

Homogenization is a physical process using pressure to disperse the fat droplets in the milk to prevent the cream from separating in the milk.

What does ‘Pasteurization’ mean?

Pasteurization is the physical process of using heat to kill harmful pathogenic bacteria in order to make the food or drink safe for consumption. Our fluid milk products meet the legal requirements of pasteurization of 161 degrees Fahrenheit for 15 seconds.

Which Producers products are gluten-free?

All of our products are gluten free with the exception of some our ice cream flavors which state they contain ‘wheat’ in the nutrition section.

Where is Producers milk bottled?

All Producers milk is currently bottled locally in Fresno, CA. We have a second plant location in Fairfield CA that currently runs private label.

Where are your products sold?

Our products are primarily sold in California. Due to the wide distance of our stores please email customer.service@producersdairy.com for a list of stores in your area.

What makes organic milk different from conventional milk?

Our organic milk is certified by USDA Organic and adheres to the rigorous standards they set, while conventional milk products do not. To learn more about USDA Organic standards, visit: https://www.ams.usda.gov/rules-regulations/organic

Is it legal to purchase Producers Dairy Milk Crates?

No.  We recycle any old or damaged crates in order to create new crates independently. We never sell milk crates. Do not purchases crates from any third party, because the sale is not legal as such crates are stolen property.

Is Milk Crate theft a serious issue?

Yes, the theft of milk crates hurts the environment and costs the dairy industry more than $80 million a year.  Milk crate theft increases gas emissions because of increased manufacturing and also drives up the price of milk.

What if I see someone using a Producers Dairy Milk Crate for personal use?

Please ask them to return the crate to us immediately, which can be done by dropping it off at any store that sells Producers products.  Otherwise, it is theft, which is a crime in California. (Cal. Pen. Code, § 484.)

Who do I contact if I have a Producers Milk Crate to return?

Call us at 1-800-660-1171 or email us at Customer.Service@producersdairy.com. You may also drop any Producers Milk Crate at any store that sells Producers products.

Can I recycle Producers Milk Crates?

It is illegal to obliterate the company owner’s name on the milk cases and crate, this includes illegal shredding. Those involved in the recycling, shredding or destruction process need to obtain a copy of the bill of sale or other evidence of ownership, which is not possible with Producers crates because we never sell crates. Recycling re-processors caught shredding plastic milk crates/plastic carrying cases will be subject to criminal prosecution, which can carry a prison term as a felony. (Cal. Pen. Code, § § 487, 666.)